Privacy Policy

At Donatello Hotel, we value and respect your concerns regarding the privacy of your data on the Internet. This Privacy Policy has been prepared to help you understand the nature of the data we collect from you when you visit our website and how we handle your personal information.

1. Browsing

This website has not been designed to collect your personal data automatically while you browse. Any personal data collected is only provided by you knowingly and voluntarily.

2. Internet Protocol (IP) Address

When you visit any website, including our website, the hosting server automatically records certain technical information, including:

• Your Internet Protocol (IP) address
• Date and time of visit
• Type of internet browser used
• The URL of the website that referred you to our website
• This information is used for statistical and analytical purposes only.

3. Online Surveys

We may conduct online surveys or feedback forms directly on our website. These allow us to collect specific information related to your opinions and impressions of our services.
Your responses are highly valued and help us improve our website and services. You have full freedom to choose whether to provide your name or any other personal information.

4. Links to Other Websites

Our website may contain links to other websites or third-party advertisements (such as Google AdSense).
We are not responsible for the privacy practices or data collection methods of those websites. We encourage you to review the privacy policies of any external websites you visit through links on our website.

5. Third-Party Advertising

We may use third-party advertising companies to display advertisements when you visit our website. These companies may use information about your visits to this and other websites (excluding your name, address, email address, or phone number) to provide advertisements that may be of interest to you.

6. Disclosure of Information

We are committed to maintaining the confidentiality and privacy of all personal data we collect. Personal information will not be disclosed except in the following cases:

• When required by law
• When we believe in good faith that such action is necessary to comply with legal requirements
• To protect and defend the rights or property of Donatello Hotel or its affiliates

7. Data Required to Process Your Requests

When we require personal information to process your requests (such as reservations or inquiries), we will ask you to provide it voluntarily.
We will never sell, rent, or share your personal data with any third party for marketing purposes without your prior written consent, unless the data is aggregated for statistical or research purposes and does not identify you personally.

8. Contacting Us

All information you provide when contacting us will be treated as confidential. Data submitted through contact forms or other communication channels will be used solely to respond to your inquiries, feedback, or requests and to improve our services.

9. Disclosure to Third Parties

We do not sell, trade, rent, or disclose any personal information to any third party outside Donatello Hotel or its affiliated websites, except when required by a court order or a regulatory authority.

10. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time when necessary. Any changes will be posted on this page or on the main Privacy Policy page to keep you informed of the data we collect, how it is used, and with whom it may be shared.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Company Name: Donatello Hotel
• Phone Number: +966920005187
• Email: info@donatello.com.sa